Industry News
Covid-19, fear-mongering or genuine crisis?
Is the events industry overreacting to Covid-19? We discuss how organisers can keep their event spaces safe amid Coronavirus fears.
Supplier
Supplier iNFORMATION
On this page, you will find all the information relating to Covid-19 in our business.
- Email templates to send to clients
- Access to our White Paper document
- Information on how to support your clients
- Information on new hygiene safety standards
- Working from home wellbeing PDF
our white paper
What our White Paper includes
- How will this affect events
- What precautions we’ve put in place
- Alternative services
- Details on cancellation and International events
- Government financial support
Email Templates
We have created two email templates that you can use to send out to all your clients.
- Explaining how you are dealing with Covid-19
- Industry insight for the client
- Contingencies you have put in place4
Updated Supplier and Contractor protocol
We have updated these to ensure safety and best practice
These include
- Supporting staff working from home with our Wellbeing PDF
- Offering venue and event deep cleaning before and after events, with extra focus on touch surfaces
- Offering air purification services through Better Air throughout events
- All crew will wear protective gloves during set up and takedown of equipment and will not be shaking hands
- Ensuring all crew members and contractors are following our hygiene guidelines
- No member of staff is to come to work or attend events if they have travelled to any of the affected countries
- Any staff who has cold or flu-like symptoms (however mild) is asked to stay at home for a minimum of 7 days and is asked to contact a health professional for advice and instruction if necessary
How to support your clients
As an industry, we must put a focus on customer care.
Offering support for events that go ahead: Julia Charles is here to support clients and contractors who are continuing with their bookings throughout the Coronavirus outbreak.
We will be supporting these parties by implementing new cleaning and hygiene guidelines. Additionally, we will supply best practices around contact with others at events.
A lot of our clients crave a sense of normality and a brighter focus. Whilst the government permits it we are committed to providing that though our events.
Offering support for events that are postponed: There will, of course, be clients who wished to postpone their events. We are here to act as a support for this. We will work with our clients and suppliers to come up with a mutually agreeable solution to ensure both parties are able to rearrange their events.
stay informed about Covid-19
Key resources
GOV UK
This is a great resource for you to stay informed about the progressions of Covid-19 specifically in the UK. With travel advice, information on social distancing and more. More information can be found here.
Keep updated on Cases
To help follow the outbreak, The John Hopkins Centre for Systems Science and Engineering, built a global interactive map to show and track the spread of the Coronavirus.
This allows you to track Covid-19 country to country and gives you an insight into recovery rates. Up to date stats can be found here.
Related Blogs
Company News
Covid-19: How we are dealing with it
Planning and hosting events during the Covid-19 outbreak, ensuring we provide excellent service and safe, enjoyable, worry free events.
Press
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See our ‘Cleaning Up Conferences’ feature in Conference News Magazine in September where we talk about how to bring Cleaner Air to your delegates!
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